Shipping and Returns

SHIPPING TERMS:

We are doing our best to process and ship all orders on the business day they are received. However, we have cutoff times due to local pickup schedules. We generally are able to ship on the same business day if we have your complete order by:

3:30 PM ET if you requested shipping by FedEx Up to 3 days option (This option includes (a) FedEx Express Saver (available year-round) and (b) FedEx Ground (available from approximately April to October).
FedEx Ground delivers on weekends to some locations. If you choose FedEx for Up to 3 days we will use option (a) or (b) based on which option is faster for delivery to your address.

4:30 PM ET if you requested shipping by FedEx Second Day or Standard Overnight.

We do not ship on Saturdays or Sundays or on major public holidays. All orders received after the cutoff on days off will be processed on the next business day.

SHIPPING & HANDLING:

We ship FedEx only. Shipping & Handling cost is based on order amount. Our packages are insured for the full amount and require signature for delivery confirmation.

Orders placed before 3 PM E.T. are processed the same day. US Orders are usually shipped Fedex within 24 hours unless your order requires special processing or we need to contact you for any reason.

 

 SHIPPING METHOD  ORDER AMOUNT SHIPPING CHARGE
FedEx Up to 3 days  up to $300.00 $19.95
FedEx Up to 3 days $300.00 to $599.99 $14.95
FedEx Up to 3 days $600 & up to $599.99 $9.95
Fedex Second Day up to $300.00 $39.95
Fedex Second Day $300.01 to $599.99 $29.95
Fedex Second Day $600.00 & up $19.95
Fedex Standard Overnight up to $300.00 $69.95
Fedex Standard Overnight $300.01 to $599.99 $49.95
Fedex Standard Overnight $600.00 & up $39.95

PLEASE NOTE: Placing your order constitutes full acceptance of all our terms and conditions.

REFUND POLICY

Important: NO RETURNS ACCEPTED. 

Please note that due to USDA regulations, we are unable to accept returns on Polyprenyl Immunostimulant™ orders. Once your order has shipped, it is final and cannot be canceled, returned, or refunded. 

By using this site, adding a product to your shopping cart, or placing an order, you agree to our terms and conditions of sales, including order process, shipping, and return policies.